Roots Ireland Logo Roots Ireland Get Started
Get Started

Privacy Policy

Last updated: March 30, 2026

This Privacy Policy describes how Roots Ireland collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect information you provide directly, such as when you create an account, subscribe to our newsletter, or contact us with inquiries. This includes your name, email address, phone number, and any other information you choose to share. We also collect information automatically when you visit our website, including your IP address, browser type, pages visited, and the time spent on each page. This helps us understand how our community uses our platform and improve your experience.

Additionally, we may collect information about your interests in volunteering, your location within Ireland, and the types of community activities that appeal to you. This allows us to personalize recommendations for volunteer opportunities that align with your personal growth goals and social connection interests.

How We Use Your Information

We use your information to provide and improve our services, including matching you with relevant volunteer opportunities through Irish community centres and charities. Your data helps us personalize your experience and send you updates about activities that match your interests in community connection and personal development. We analyze usage patterns to enhance our platform’s functionality and user experience.

We use your contact information to respond to your inquiries, send service updates, and share information about volunteer programs that strengthen personal purpose and self-worth. We may also use your information to conduct research on how giving time enriches perspective and gratitude within our community, always with your consent.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You can manage your communication preferences and opt out of promotional emails while remaining connected to essential service updates. You may also request a copy of your data in a portable format or ask us to restrict how we use your information.

If you have concerns about our privacy practices, you can lodge a complaint with the Data Protection Commission in Ireland. We respect your choices and provide tools to manage your information transparently. Contact us directly to exercise any of these rights or discuss your privacy concerns.

Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and understand how you interact with our platform. These small files help us deliver a more personalized experience when discovering volunteer opportunities and building social circles within our community. You can control cookie settings through your browser, though some features may be limited if cookies are disabled.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). We also employ analytics tools to track user behavior and improve our services. For detailed information about cookies we use and how to manage them, please refer to our Cookie Policy.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. Your data is encrypted during transmission and stored securely on our servers. We regularly review our security practices and update them as needed to address emerging threats.

While we strive to protect your information, no security system is completely impenetrable. We encourage you to use strong passwords and keep your account credentials confidential. If you suspect unauthorized access to your account, please contact us immediately.

Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted partners who help us operate our website and deliver services, such as hosting providers and analytics services. These partners are bound by confidentiality agreements and are only permitted to use your information for purposes necessary to provide our services.

We may disclose your information if required by law or if we believe in good faith that disclosure is necessary to comply with legal obligations, protect our rights, or safeguard the safety of our community members.

Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children in this age group. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child’s account. Parents or guardians who believe their child has provided information to us should contact us immediately.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the last modified date. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please reach out to us:

Email: [email protected]

Phone: +353 21 487 3156

Address: Oliver Plunkett Street 28, Cork, T12 X2E9, Ireland